The Students' Charter
The five pledges are grounded in the 30+ years experience in the market place of our parent company Finders Keepers Ltd.
If you have any questions, please contact one of our letting staff.
48 hour deposit refund
We will refund deposits in 48 hours if the property is in good order (if there are damages, this period will be longer).
24 hour Emergency Helpline
The only letting helpline manned by a member of staff, not a call centre. Call at any time if problems arise.
Personalised Check-In and Check-Out
The Check-In explains the Inventory and any confusing videos and central heating systems.
Streamlined reservation process
Simply complete the Tenancy Application form with the fee and the property is yours.
Your own letting and management team
The same two staff form your rental team for your whole tenancy, so you always know who to contact.